Contact Us
Toll Free: 866.635.5227
Phone: 215.699.8861
E-mail: info@ndlsmile.com
 

1141 Smile Lane ▪ Lansdale, PA 19446

 
"We are eager to serve all of your restorative needs!"

Request a Case Plan

Failing to plan is planning to fail! Be sure to request a case plan today.

Request a Case Pickup or New Account Package

Newtech Dental Laboratories would be happy to schedule a pickup for your next case or provide a new account package.

Send us a Case

Getting Started

Getting started with us is easy. Call us at 215.699.8861 or click here to request a new account package (Prescription forms, case boxes, lab fee schedule).

Prescription Form

Click on the icons below to print out the associated prescription forms in PDF format.

       

Local Pick-Up and Delivery

We'll come to you! We provide pick-up and delivery to practices in the Greater Delaware Valley area (Southeastern Pennsylvania, southern New Jersey and northern Delaware). Call (215) 699-8861 or email info@ndlsmile.com to schedule a case pick up. If you do not have our case boxes please ensure to mark the outside of box with our name, address & phone number.

Normal pick-up and delivery hours are Monday through Friday from 8:30 am - 2:00 pm. If you call before 8:30 am we will attempt to pick up same day, otherwise we will schedule a pick up the next business day. If your office hours vary, and/or if you close at any time during a normal business day, we can provide you with a lockbox for a secure case storage. Please call us to order a lock box for $104.85.

FEDEX Shipping

Not in the Greater Delaware Valley area? No problem. Call us at (866) 635-5227 or email info@ndlsmile.com and we will provide you with prepaid FEDEX 2nd Day Air shipping labels. To schedule pick-up of your cases by FedEx, simply call 1-800-463-3339. At the prompt, state “Customer Service” to be connected to a representative. Or, if you have a regular FedEx delivery driver, he or she will be happy to take cases for you. You can also schedule pick ups or check for the nearest location of a FedEx drop box or facility by visiting FedEx.com and clicking on the “Ship” tab on the home page, then selecting “Find Locations” from the drop-down box.

Hours of Operation

We are open Monday through Friday 8am - 5pm. We observe all major holidays (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and day after, Christmas Eve & Christmas).

Turnaround Schedule

Most restorations require 10 working days to complete. For large, full mouth restorations please call to obtain lab sequencing protocol. Also, in order accommodate request to expedite a case please call (215) 699-8861 or email info@ndlsmile.com to preschedule. Note working time does not include transit time.

 

Terms and Conditions

All work accepted by Newtech Dental Laboratories must be accompanied by a complete work authorization and signed by a licensed dentist.

Workmanship and materials will be guaranteed against defect for a period of 1 year. Any use, sale, transfer, modification of the appliance or failure to reasonably notify and return the appliance within thirty (30) days to Newtech Dental Laboratories shall constitute acceptance.

An invoice for each laboratory procedure will be included with each delivered case. The invoice evidences a contract for the sale and delivery of the specially manufactured goods mentioned herein, subject to these terms and conditions.

Customer agrees to pay in full the stated price of goods, plus any late payment penalties, plus all costs of collection including attorney’s fees if any. Monthly statements, due within 30 days, will be mailed each calendar month. Statements will list all charges, credits, and payments made during the month. A 1.5% finance charge will be added to all balances over thirty (30) days. Statements not paid within sixty (60) days will be subject to C.O.D. until account is fully current. Balance not paid after ninety (90) days will be turned over for collection.

If questions arise concerning a case, invoice or statement, please contact us as soon as possible. Your questions will be promptly addressed.

 

 

 

 

 

 

 

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